The following information is given for your guidance and contains all the relevant requirements expected from prospective tenants should you wish to proceed with letting a property with Spruce Tree Lettings Ltd.

All fees shown are inclusive of VAT. 

Credit checks and references
It is a requirement that we take up references on all adults who are letting the property through our agency. These are to include:

  • A full credit search
  • Employment reference
  • Previous landlord/managing agent reference.

Please be aware that in order to pass our referencing criteria, ideally you should be in permanent employment and annual income must exceed 30 x the monthly rental, eg for a property at £450pcm, annual income must exceed £13,500.00.

Should your particular circumstances be different to the above, for example you are in receipt of housing benefit, please get in touch to discuss your options with a member of the team.

All tenants are expected to either have a homeowning guarantor or to pay upto 5 weeks deposit.

How to apply
Please contact us and you will be directed to one of our referencing partners. The application process is usually undertaken online.

To secure the property
One week's rent is payable to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing). Interest earned on any client monies (tenant, landlord or other) whilst in the company client account will be retained by the Agent.

Prior To Commencement of Tenancy
Subject to contract and once all the relevant references have been approved, a tenancy commencement date will be arranged. An appointment will be made for you to meet us on or just prior to your move-in day, to pay the following monies:

  • The outstanding part of the first month’s rent in advance
  • Typically the equivalent of 5 weeks rent is required for the deposit/bond OR a homeowning guarantor

The inventory clerk or company representative will accompany you to the property to do a formal check-in. This will include an inventory assessment and handing over of the property keys, which have been provided by the landlord.

Prior To Check In
The first month’s advance rent and the dilapidation deposit is payable either before or on the day of your occupation, providing the money is paid in the form of cleared funds – or else you will not be able to move into the property. Interest earned on any client monies (tenant, landlord or other) whilst in the company client account will be retained by the Agent.

All cheques/drafts should be made payable to ‘Spruce Tree Lettings Ltd’, unless advised otherwise by us.

Check in
All tenancies are subject to satisfactory references, holding rent and application fees paid, all parties have agreed a move-in date and your ‘inventory’ check in. Identity and proof of address checks will be undertaken in line with current money laundering legislation.

Please be aware that if you decide not to proceed with the rental of the property you will forfeit the holding rent to cover administration charges in order for us to re-advertise the property and amend the legal documentation and appointments accordingly.

Tenancy renewals
Should both parties agree to renew the existing tenancy agreement for a further fixed term, a charge will not be made to the tenant.

Payment methods
Note that cleared funds must be received prior to you moving in. We accept payments by bank transfer. Interest earned on any client monies (tenant, landlord or other) whilst in the company client account will be retained by the Agent.

To find out more and ask any questions please get in touch or phone 03456 86 0499.

How do we ensure our tenants are protected?

We are a registered member of the Propertymark Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our Propertymark Client Money Protection Certificate here.